Margaret Thatcher

1979

Historical Event

The 'Iron Lady' takes a firm grip

Hard on the heels of the 'Winter of Discontent', Conservative leader Margaret Thatcher sweeps to power in the UK with a mandate to tackle inflation and curb union power.

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People working at a computer

1976

First computer-generated quotation processed

GLADIS produces its first quotation and all UK and Ireland branches are linked to the Head Office computer.  Policies can now be quoted, underwritten and printed from terminals in every branch. Search capabilities can provide information on policyholders and their policies.

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1975 Friends Provident Life Office Act of Parliament

1975

By Act of Parliament, board no longer has majority of Friends

The Friends Provident Life Office Act 1975 repeals the Friends Provident Institution Act 1915. The Board no longer requires a majority of members from the Society of Friends. The London Head Office moves to 7 Birchin Lane.

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Phoenix Assurance logo

1975

Disappointing results lead to 'sale of the Century'

As the British economy slows and interest rates soar, the 1970s proves a difficult period for the Century. Poor trading conditions prompt the sale of the company to the Phoenix Group, which is now part of Royal & SunAlliance.

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Word processor and a telephone

1975

'Gladis' heralds digital revolution

Friends Provident establishes a reputation for award-winning use of technology with the installation of the 'Gladis' (Generalised Life Assurance Data Inquiry System) mainframe. This pioneering initiative is eventually to lead to online customer service.

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EU flag

1973

Historical Event

More in common, as Britain joins the EU

Promising a new era of prosperity, Prime Minister Sir Edward Heath takes the UK into the European Economic Community

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Latest IBM computer in 1971

1971

Further investment in IT

With the acquisition of an IBM 370/145 the company lays the foundations of a fully integrated IT system, eventually to result in GLADIS.

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The Moon

1969

Historical Event

Apollo landings, "One giant leap for mankind"

Neil Armstrong becomes the first person to walk on the moon. But has anyone thought to take care of his insurance needs?

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Honeywell 400 computer from 1963

1963

A computer first for the industry

Friends Provident becomes the first UK insurance company to install a computer. A team of operators begins to write simple programmes on the Honeywell '400' for pension renewals, fire and accident policies and general administration.

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Various vinyl records

1960

Historical Event

Swinging London sets the beat

Skirts get shorter, hair gets longer, music gets louder.  Welcome to the Swinging Sixties.

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Friends Provident branch office in Sydney

1960

Financial wizards of Oz, as Sydney office opens

Since no suitable Australian life company is available for acquisition, the first overseas branch is established in Sydney. A new series of policies is written and sold through a direct sales force.

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Fidelity Life Assurance of Regina building in Canada

1957

Canadian acquisition signals new world expansion

Friends Provident acquires 90% of the shares of the Fidelity Life Assurance Company of Regina, Saskatchewan, Canada.

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New head office building in Dorking

1957

New look, new out-of-town HQ in Dorking

After 18 years in Harpenden, the head office moves to a new purpose-built centre in Pixham Lane, Dorking, opened by the Lord Mayor of London. The new era is marked by a change of logo, as Friends Provident sets a trend for out-of-town head offices.

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Stethoscope

1948

Historical Event

From cradle to grave, the birth of the Welfare State

Free health care for all as the post-war Atlee Labour government brings in the National Health Service.

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Map of UK and Ireland

1946

Decentralisation boosts business all round

Head Office delegates power to seven zones in UK and Ireland. Increased regional autonomy helps life sums assured reach almost double pre-war levels.

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